Mohammed Alotaibi: Steering Saudi Tourism with Vision, Service, and Strategic Depth

Mohammed Alotaibi stands among the executive leaders contributing to the advancement of Saudi Arabia’s tourism and aviation services ecosystem through operational discipline, service reliability, and strategic oversight. Based in Madinah, his professional journey reflects nearly two decades of experience across customer service, tourism operations, sales, marketing, public relations, and project development, positioning him as a leader with strong execution capability and sectoral understanding.

With 18 years of customer service experience, his leadership approach is firmly grounded in precision, accountability, and service continuity. This foundation has enabled him to build operational frameworks that function effectively in high-pressure, time-sensitive environments, particularly within airport and airline service operations. His experience in sales, marketing, and public relations further supports his ability to align service delivery with airline expectations, regulatory requirements, and long-term partnership objectives.

Since 2018, Mohammed Alotaibi has served as Chairman and Chief Executive Officer of Moment Travels Ltd., where the company has expanded beyond traditional travel services to provide structured operational support for airlines operating within Saudi airports. These services include on-ground coordination, real-time operational follow-up, and end-to-end airport support, designed to ensure smooth airline operations across Saudi aviation hubs. The company’s consistent airport presence and disciplined follow-up mechanisms have played a critical role in building airline confidence and operational trust.

Moment Travels’ airport operations are characterized by hands-on supervision, rapid response protocols, and close coordination with airport authorities and airline teams. This operational focus ensures continuity, compliance, and service reliability, particularly for airlines operating during Hajj, Umrah, and peak visitor seasons. Under Mohammed Alotaibi’s leadership, the organization has positioned itself as a dependable operational partner rather than a transactional service provider.

Beyond corporate execution, his engagement at the institutional level reflects a broader contribution to sector development. His involvement as a Member of the Tourism and Travel Committee at the Madinah Chamber of Commerce allows him to contribute operational insights drawn directly from airport and tourism environments. His participation in the Saudi Emirati Business Council further strengthens cross-border cooperation and aviation-related business collaboration between regional markets.

Mohammed Alotaibi’s executive profile is defined by operational credibility and follow-through. His ability to translate planning into consistent airport-level execution has become a key differentiator in airline service confidence. As Saudi Arabia continues to strengthen its aviation and tourism infrastructure, leadership grounded in operational excellence and accountability remains essential, and his work reflects this reality in practice.