Amr Fathy: Driving Technology Transformation at e& Egypt

Leading Technology at e& Egypt

Fathy assumed his current role in July 2023, following his tenure as Chief Information Officer and IT Vice President. Since joining Etisalat Egypt in 2007, he has held a succession of leadership positions spanning business support systems, product development, customer and partner management, billing, revenue systems, and enterprise applications.

His leadership has contributed to the development of scalable technology capabilities supporting commercial growth and enhanced customer experiences. He has overseen complex transformation initiatives involving CRM, billing, data centers, digital platforms, and enterprise systems, while helping establish technology practices designed to support operational efficiency and business agility.

Building Digital and Customer-Centric Capabilities

A central theme of Fathy’s career has been using technology to solve business challenges and improve customer experiences. His experience includes enabling emerging technologies such as artificial intelligence, Internet of Things, robotics, and automation, alongside modernizing core telecom systems and operations.

At e& Egypt, his responsibilities have included steering digital transformation programs, strengthening IT architecture, supporting commercial initiatives, and leading teams through complex technology implementations. His approach combines technological expertise with a strong understanding of commercial objectives, ensuring that IT remains closely connected to business performance.

A Career Built Across Telecom Technology

Before joining Etisalat Egypt, Fathy held technology and systems roles at du, Ooredoo Algeria, Vodafone Egypt, and Orascom Technology, gaining experience across billing, revenue management, systems architecture, and enterprise solutions.

This broad background has given him exposure to the evolution of telecom technology from traditional infrastructure and billing platforms toward increasingly digital, automated, and customer-focused operating models.

Recognition Through Technology Leadership

With a career spanning multiple generations of telecom transformation, Amr Fathy represents a leadership approach built around innovation, operational excellence, and continuous modernization. His ability to connect emerging technologies with practical business requirements has positioned him as an influential technology leader within Egypt’s telecommunications sector.

CEO Network recognizes Amr Fathy for his contribution to advancing technology-driven transformation at e& Egypt and for his sustained leadership in building digital capabilities that support business growth and customer experience.